Delivery methods and associated costs.
Delivery in Greece is by courier mail within 1-2 business days from order placement, with shipping being free. Payment method is by credit card or paypal for online purchases, or by cash on delivery for telephone and e-mail orders.
Delivery in the European Union takes place by post (as registered mail) within 4-10 business days from the day when the order was placed. Shipping costs across all European Union countries are 10 euros per shoes order ( irrespective of the number of pairs ordered ), and 15 euros per boots orders ( again for all boots included in a single order ). Payment method is by credit card or paypal for online purchases, when delivery is available to all European Union countries.
For all other international destinations delivery takes place by post (as registered mail) with a shipping cost of 15€ per order. Delivery time may vary according to destination.
Product return policy.
Customers may return products to Chopine for replacement within 5 business days from the day when products are received, if they are judged to be defective in any way, or if a replacement in terms of model size is desirable. Delivery costs in either case will be paid by Chopine.
Customers may return products to Chopine asking for a refund within 5 business days from the day when products are received. Delivery costs in this case will be paid by the customer.
In order for such replacements to take place, the following conditions must apply:
Customer protection.
Chopine will not provide third parties with any data pertaining to its customers or their purchases. Our shop does not file, or even acquire knowledge of any data pertaining to credit card transactions since these are handled exclusively by the banking services.
You can contact Chopine at the following address.
Eleni Gavriilidou
Chopine
Passalidi 50
Kalamaria 55132
Thessaloniki, Greece
VAT: EL998333313
tel: +30 2310 453898
For inquiries and orders please contact us through info@chopine.gr